Privacy Policy
Last Updated: November 20, 2026
At Clibee ("we," "our," or "us"), operated by Clibee International Sp. z o.o., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register a B2B wholesale account, or purchase children's footwear products from us.
1. Information We Collect
We collect information that identifies, relates to, or describes you or your business entity ("Personal Data"):
- Account & Business Information: Company Name, Tax ID / VAT Number, Contact Name, Email Address, Phone Number, and Registered Business Address.
- Order & Transaction Data: Products ordered, billing/shipping address, transaction history, and bank transfer receipts uploaded for payment verification.
- Technical & Usage Data: IP address, browser type, device information, and browsing patterns collected via Cookies and analytics technologies.
2. How We Use Your Information
We process your data for the following operational and business purposes:
- Order Fulfillment: Processing B2B orders, verifying payments, issuing invoices, and delivering goods.
- Account Management: Verifying business identity, managing wholesale user accounts, and providing customer support.
- Platform Security: Preventing fraud, unauthorized account access, and ensuring financial compliance under EU law.
- Marketing Communications: Sending product updates, new seasonal arrivals, and promotional offers (if you have opted in to our newsletter).
3. Legal Basis for Processing (GDPR Compliance)
Under the EU General Data Protection Regulation (GDPR), we process your personal data based on:
- Contract Performance: Essential for fulfilling orders and managing your wholesale account.
- Legal Obligation: Compliance with Polish tax, accounting, and consumer protection laws.
- Legitimate Interest: Improving our B2B website services, fraud prevention, and customer communication.
- Consent: For sending marketing newsletters and non-essential Cookie tracking.
4. Data Sharing & Third Parties
We do not sell or rent your personal information. We share data only with trusted third-party service providers who assist our business operations:
- Logistics & Delivery: Postal and courier partners (e.g., UPS) for order shipment.
- Payment Processors: Banking partners (e.g., Santander Bank Polska) and secure payment gateways.
- IT & Analytics Services: Cloud hosting, database management, and platform analytics providers.
5. Your Rights Under GDPR
As an EU user, you have the following data protection rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete account information.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when legally applicable.
- Right to Restrict or Object: Limit or object to how we process your data.
- Right to Data Portability: Receive your personal data in a structured, machine-readable format.
6. Cookies and Tracking
We use cookies to maintain your active session, remember cart items, and analyze platform traffic. You can manage or withdraw your Cookie consent at any time via our Cookie Settings banner.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Team:
- Company: Clibee International Sp. z o.o.
- Address: Marszałkowska 10/2, Warszawa, 00-001, Poland
- Email: privacy@clibee.com
- Customer Support: Contact Us Page